Frequently Asked Questions

What happens if we are interested in you taking our wedding photos?
The best thing to do is email jackie@ivisualise.co.uk or call us on 01225 753467 with details of your wedding date and venues, as well as a general idea of what you would like (ie from arrivals to the speeches). Then we will let you know if we are still available on your wedding date and arrange meeting you in person to discuss your big day, get to know you both and plan out timings and styles of photography.

What if we are unable to meet soon?
If you're unable to meet with us then you can still book us and reserve your wedding date by paying the deposit. A lot of couples have work or family commitments that mean it will be several weeks until they can meet with us, so they pay the deposit to reserve the date and then meet at a later date to calculate exact timings and discuss what they would like.

What is the deposit?
There is a £150 deposit, which can be paid by cheque, bank transfer or cash. Paying the deposit confirms the booking for your big day and reserves the date for you.

When do we pay the balance?
The remaining balance can be paid on the day of the wedding, or the week before - whichever is most convenient for you.

How long do we have to wait for our photos?
We know you will be itching to see your photos so always send you one of the best pictures within 48 hours, so you can email it to family and friends or update your Facebook profile picture before heading off on honeymoon! All of your pictures will then be edited and organised into folders on a data DVD, which will be produced and your image beautifully printed on the disc. This will be sent to you within 2 weeks of the wedding. If it is part of a photo & video package it may take up to a maximum of 3 weeks.

Why are you so cheap?
When we were organising our own wedding in 2010 we saw how much money wedding photographers were charging and couldn't believe how expensive it was. We have been producing commercial photography and films for years and felt that weddings should be photographed at the same rate as we charge for our commercial clients - not add £1000 to the price tag just because it features the word 'wedding' in the title. As a result we have been extremely successful and offer a pretty unique service - high quality wedding photography with the full copyright of your pictures at an affordable price.

So how much do you charge?
Our prices are based on the number of hours we are photographing and editing your photos. There is no minimum or maximum amount of hours - every wedding is different and every couple is different in what they would like to remember their special day, which is why we let you decide. As a guideline, the total price for 4 hours photographing your wedding is £450. This increases by £75 for every hour in addition (so 5 hours is £525, 6 hours is £600 etc).

How much are the wedding video and photo packages?
The price of your package depends on what you want photographed and filmed - we don't tell you what to have. The £1000 price on the package page is an example of a 4 hour wedding photo and video package, including the video highlights, full church ceremony and video guestbook on the DVD. You may choose to have different elements on your DVD and for us to be there longer or shorter on the day - when we meet you in person we can show you examples of the different options on the wedding video DVD and you can choose exactly what you want and what meets your budget.

Do we have to pay VAT or any extra costs as well?
No. The total amount we specify is the full amount you will pay. So if we say £450 for 4 hours photographing your wedding, you will only pay £450.

Do you sell prints of our photos?
We give you a DVD with all of your photos in the highest quality and assign you the full copyright of your pictures, so you can get them printed at your own cost (we tend to recommend Boots as a high quality high street printer, and they work out at 5-25p per photo depending on how many you're getting printed). This way you can print however many pictures you want and whatever size you want, both for yourselves, or as presents. If you are unable to do this or would prefer us to do this for you, then we can arrange this when we meet and work out a price, but 99% of our customers print their own photos from the DVD and quite enjoy going through all the photos and choosing which ones to print and how many times!

Can we have an album?
If you would like a printed album of your favourite images as well as the data DVD then we would be happy to design you an album and organise printing etc. We can show you examples when we meet you, but we tend to recommend the hard back photobook style album, as they are super high quality, but at an affordable price to get extra copies as presents or as replacements - so you really can use it as a coffee table book and show everyone, rather than keeping it wrapped up safe in a box in the loft, where noone sees it.

What areas do you cover? Is it just Wiltshire?
We cover weddings within a 1 hour radius of our home in West Ashton, near Trowbridge - this covers Wiltshire, Bath, most areas of Somerset and South Gloucestershire.

Can we increase/decrease the hours we want you?
Yes. Once you have paid the deposit we are booked for your wedding on that day. Some couples decide that they have more budget to play with and would like more photographed and this is no problem at all. Or they even decide they would like a video as well as the photos. Just let us know in advance of the day and we'd be happy to produce exactly what you want.

Do you do more than one wedding a day?
We only book one wedding on a day so we can give you the full attention you deserve on your special day. This way there are no worries if plans and timings should change before the big day.

What if we have surprises for our fiancé?
We will always produce exactly what you want to remember from your special day. Sometimes brides or grooms have surprises lined up for their fiancé and will contact us by email or phone to let us know those surprises and make sure we are ready to photograph them on the big day and of course keep them secret!